Webinar recordings, education materials, PDF books and other downloads are not returnable.
The following policy applies to book orders:
- Within 30 days of the invoice date, books may be returned for 100 percent credit, which may be applied to future purchases.
- Books may be returned 30 days after the invoice date for 100 percent credit, minus a 15 percent restocking fee.
- Books must be returned within 90 days of purchase and all return shipments must be prepaid in full. No returns will be accepted after 90 days.
- The returned books must be current editions in saleable condition, free of labels and marks.
- No cash refunds will be given.
- Damaged or defective books should be returned for replacement.